Ride Help
Learn how to book rides, track drivers, and manage your ride history.
- How to book a ride
- Driver and passenger safety
- Contact support for help
User Guide
How Ride Works
Everything you need to know — right here.
1 Getting Started
Book rides from local drivers. Fast, safe, and affordable transportation across your city.
- 1. Create a Khansland account (free) or log in with your existing account.
- 2. Visit Ride from the homepage or navigate directly.
- 3. Explore the features and start using the platform.
2 Booking a Ride
Enter your pickup and destination, choose a vehicle type, and book instantly.
- Get a fare estimate before booking.
- Track your driver in real-time on the map.
- Rate your driver after the ride.
3 For Drivers
Become a verified driver and earn by accepting ride requests.
- Apply to become a driver from the Driver Dashboard.
- Set your availability and coverage area.
- Accept or decline ride requests in real-time.
4 Troubleshooting
Page is not loading or showing errors
Try refreshing the page. If the issue persists, clear your browser cache or try a different browser. Contact support if the problem continues.
I cannot log in to my account
Make sure you are using the correct email and password. Try resetting your password. If you registered with a phone number, use that instead.
I want to delete my account
Go to your main Khansland profile settings. Deleting your Khansland account removes all data across all platforms.
5 Frequently Asked Questions
Is Ride free to use?
Yes, creating an account and basic features are free. Some premium features may require payment.
How do I contact support?
Use the Contact Support button below or email us at hello@khansland.com.bd. We reply within 24 hours.
Is my data safe?
Yes, we take data security seriously. Your information is stored securely and never shared with unauthorized third parties.
Can I use Ride on mobile?
Yes, all Khansland platforms are fully responsive and work on any device — phone, tablet, or desktop.
Still need help?
Our team speaks Bangla and English. We usually reply within 24 hours.
