Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly: name, email, phone number, address, and payment information. We also collect usage data including browsing history across our platforms, device information, and IP addresses.

2. How We Use Your Information

  • Provide and improve our services across all platforms
  • Process transactions and send related information
  • Send notifications about your account and platform activity
  • Manage the KL Points loyalty program
  • Personalize your experience across platforms
  • Ensure platform security and prevent fraud

3. Single Sign-On (SSO)

Your Khansland account works across all twelve platforms. Profile data, points balance, and preferences are shared between platforms to provide a seamless experience.

4. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers (payment processors like bKash, hosting, analytics)
  • Platform-specific partners (delivery drivers for Ride, sellers for Shop)
  • Law enforcement when required by Bangladeshi law

5. Data Security

We use industry-standard encryption (SSL/TLS) and secure session management. Passwords are hashed. We regularly audit our security practices.

6. Your Rights

You can access, update, or delete your personal information through your profile settings. To request complete data deletion, contact us at privacy@khansland.com.bd.

7. Cookies

We use cookies for authentication (SSO sessions), preferences, and analytics. You can manage cookie preferences through your browser settings.

8. Contact

For privacy concerns, email privacy@khansland.com.bd.

Masha — Portal

Assalamu Alaikum! I'm Masha, your Khansland assistant. How can I help you today?